Frequently Asked Questions
Everything you need to know about your custom window coverings.
How do I ensure I measure my windows correctly?
We provide detailed measurement guides for every product type on our website. We recommend using a steel measuring tape and following our step-by-step instructions to ensure a perfect fit for your custom blinds.
What is the typical delivery timeframe for custom blinds?
Since each product is custom-made to your specifications, production and shipping typically take between 10 to 15 business days. You will receive a tracking number as soon as your order leaves our facility.
What is your return policy for custom-made products?
Because our blinds are custom-built to your unique measurements, we cannot accept returns for change of mind. However, we offer a 'Measure Insurance' guarantee and will replace any product that arrives damaged or with manufacturing defects.
Do you offer fabric and material samples?
Yes, we offer free samples so you can see the color and feel the texture in your own home before committing to a full order. Simply click the 'Order Free Sample' button on any product page.
What kind of warranty comes with Veneta Blinds?
All our blinds and shutters come with a comprehensive 5-year warranty covering the internal mechanisms, components, and fabric integrity to ensure long-term peace of mind.
Are your blinds safe for homes with children and pets?
Absolutely. Safety is our priority. All Veneta Blinds products comply with national safety standards, and we offer a wide range of cordless and motorized options to eliminate entanglement risks.